OMG Aquatics Posted August 19, 2014 Report Share Posted August 19, 2014 I just can't believe this. Just flipping out. So I made a purchase from a seller for fish and it arrived dead because they didn't want to use isolation. Claim opened and won. The seller then makes a purchase from me. I already knew they were going to manipulate feedback. So I shipped him his Java Moss. He opened claim once received saying it was dead. I asked for pictures. None was provided of course. 3 days later, claim escalated and he left negative feedback. I left negative feedback and it got automatically removed... So one month later, the package returns to me??? The package is in it's original packaging and same shipping label. He wrong REFUSED on the package and never even opened it. So how do you claim my Java Moss is dead? His negative feedback was "Beware bad seller" So I call eBay. Waited about 40 minutes and guess what!!! They can't remove it because it doesn't violate any policies... So done... Quote Link to comment Share on other sites More sharing options...
Duff0712 Posted August 19, 2014 Report Share Posted August 19, 2014 I agree wow... -Duffy Quote Link to comment Share on other sites More sharing options...
Soothing Shrimp Posted August 19, 2014 Report Share Posted August 19, 2014 I believe there is a way to block individuals on ebay, but he'd probably go around it by using a fake acct. I almost always try to think of online purchases as a calculated gamble, knowing if I don't know the person, I may lose money. Doesn't make it right, but yeah. I bought some fish from someone on aquabid recently that came with some fry as well. Took time (as I'm sure the seller knew), but 3 of those fry are not those fish I ordered methinks. They are beginning to look like like black bar endlers getting their colors. Naturally I had already left positive feedback from before, and the seller through e-mail denies he did it, I'm almost posative that's what 3 of those fry are. I know the gamble though, and I also know if I ever leave negative feedback for anyone, they can retaliate. The worst I do is leave no feedback at all. Quote Link to comment Share on other sites More sharing options...
Shrimpo Posted August 19, 2014 Report Share Posted August 19, 2014 eBay feedback policies are joke. Soothing Shrimp 1 Quote Link to comment Share on other sites More sharing options...
Greenteam Posted August 19, 2014 Report Share Posted August 19, 2014 I would keep a second account to upbid the heck out of it so I win my own bid lol. Then it would avoid crazy people buying your stuff lol. Quote Link to comment Share on other sites More sharing options...
Sbarbee54 Posted August 19, 2014 Report Share Posted August 19, 2014 I stopped selling on ebay because other sellers had fake accounts and would up bid my items then never pay. eBay is a joke these days. Quote Link to comment Share on other sites More sharing options...
OMG Aquatics Posted August 19, 2014 Author Report Share Posted August 19, 2014 Amazon is the best! eBay is just terrible. Crappy customer service too. Quote Link to comment Share on other sites More sharing options...
ctaylor3737 Posted August 19, 2014 Report Share Posted August 19, 2014 I always ban people from bidding if I have to leave neg feedback. Quote Link to comment Share on other sites More sharing options...
ctaylor3737 Posted August 19, 2014 Report Share Posted August 19, 2014 I believe there is a way to block individuals on ebay, but he'd probably go around it by using a fake acct. I almost always try to think of online purchases as a calculated gamble, knowing if I don't know the person, I may lose money. Doesn't make it right, but yeah. I bought some fish from someone on aquabid recently that came with some fry as well. Took time (as I'm sure the seller knew), but 3 of those fry are not those fish I ordered methinks. They are beginning to look like like black bar endlers getting their colors. Naturally I had already left positive feedback from before, and the seller through e-mail denies he did it, I'm almost posative that's what 3 of those fry are. I know the gamble though, and I also know if I ever leave negative feedback for anyone, they can retaliate. The worst I do is leave no feedback at all. I won an auction on aquabid and seller never contact me in 2 weeks. Emailed every other day. On day 14 I left neutral feedback. 10 mins later he emails asking to make positive and he would discount my order. I said no thank you lol.Same with the Kordon bags had 24-25 leak on Me. 2 was during a shipment and lost the package. I then tested all the bags and notified the seller. He said sorry it's been 2 weeks we don't accept returns. He said I'm to busy to check every bag. First time ever I left negative feedback, he responds saying remove or I'll negative feedback you. He sent me a few more threats. I opened the case on him and eBay banned him from selling. I felt bad but don't threaten people to make yourself look good. If you have 2000 sales and you mess up Only one your doing great in my eyes. Some orders Will Just get plain messed up, lost and what not. Quote Link to comment Share on other sites More sharing options...
Soothing Shrimp Posted August 19, 2014 Report Share Posted August 19, 2014 Amazon is the best! eBay is just terrible. Crappy customer service too. I had a seller on amazon named invertobsession hijack my shrimp ads on Amazon. Dirty tactics. I called Amazon and basically was told I was screwed and there was nothing they could do because of seller matrix. I got so fed up I pulled all ads for anything I had (over 1,000). If they can't protect what I'm selling, then what good is it to list? Quote Link to comment Share on other sites More sharing options...
Duff0712 Posted August 19, 2014 Report Share Posted August 19, 2014 I'm curious how he hijacked your ads and amazon couldn't do anything about it. I'm not saying I don't believe you, I just want to know how that's even possible without his ass getting sued. -Duffy Quote Link to comment Share on other sites More sharing options...
Soothing Shrimp Posted August 19, 2014 Report Share Posted August 19, 2014 I don't understand how he did it either. I thought ads were supposed to be password protected, but apparently if someone has a bigger customer feedback, they can take over your ads. Happened 3 or four times. I'd sign in and find my descriptions had changed and all of a sudden it was HIM who was selling my shrimp! I even went so far as to create another ad for certain shrimp, and he took those over as well. After calling customer service multiple times (one time they said AMAZON had to change the description back, and they did but with misspellings and I couldn't even edit), finally I just cussed a lot and said screw it. I pulled all my ads and have refused to put up another there since they couldn't stop the hijackings. I demanded to know how this could happen and they just kept repeating "seller Matrix", and he had more feedback or whatever, so he could rewrite and edit MINE. My faith in them was demolished as far as ads go. I couldn't even edit them back after he did it. Quote Link to comment Share on other sites More sharing options...
OMG Aquatics Posted August 19, 2014 Author Report Share Posted August 19, 2014 Here's the thing about Amazon. The "ads" are not yours. Amazon is not like eBay where each seller gets their own "ad". On Amazon everyone "shares" an ad unless you own the brand. Amazon is for "company" rather than someone that sells 1-5 orders a day. So technically, he's not hijacking your ad because the ad is not yours. Amazon can't do anything about it because it doesn't belong to you. Unless you own a company and trademark, anyone can list on the ad you created. If you have no Trademark, Amazon does NOT care about you. Amazon is about brand items as to eBay is for counterfeits. "I demanded to know how this could happen and they just kept repeating "seller Matrix", and he had more feedback or whatever, so he could rewrite and edit MINE. My faith in them was demolished as far as ads go." It's not Matrix lol. It's Metrics. Anyways, that's not how it works. ANYONE can edit an ad as long as it doesn't belong to someone. How does it belong to someone? TRADEMARK/PATENT Quote Link to comment Share on other sites More sharing options...
Soothing Shrimp Posted August 19, 2014 Report Share Posted August 19, 2014 I went to far as to pay for my own UPC codes for my shrimp. They still didn't do anything about it. He didn't just list under my ad...he totally repeatedly REWROTE it for HIS benefit. Heck Duff, if you were to list something, someone could rewrite it and sell their stuff instead of yours. Insane, eh? Quote Link to comment Share on other sites More sharing options...
OMG Aquatics Posted August 19, 2014 Author Report Share Posted August 19, 2014 Unfortunately UPC codes don't help you with anything besides listing an product. You need a trademark/patent to keep anyone from listing your product. You have no idea what I went through. Some sellers overrided the system with lots of scamming bs. For instance, for one of the ads I was listing under, a Hong Kong scammer overrides the ad and says XXX(Me) is selling LV bags only $10. They changed about 20 listings to false advertise and hurt me. OFC... Amazon does nothing. Quote Link to comment Share on other sites More sharing options...
OMG Aquatics Posted August 19, 2014 Author Report Share Posted August 19, 2014 Register a trademark and he can't do nothing no more Quote Link to comment Share on other sites More sharing options...
OMG Aquatics Posted August 19, 2014 Author Report Share Posted August 19, 2014 And you don't want to sell your shrimp on Amazon anyways. You can't even insure shrimp.... Quote Link to comment Share on other sites More sharing options...
Soothing Shrimp Posted August 19, 2014 Report Share Posted August 19, 2014 heh Brings up bad memories, but I've worked to release most of the negative energy I had from it. I'd rather my energy be spent on helping others than holding grudges. Not that I'd invite him to a party anytime soon. LOL Quote Link to comment Share on other sites More sharing options...
OMG Aquatics Posted August 19, 2014 Author Report Share Posted August 19, 2014 A note to any Amazon sellers on this forum. TRACKING is NOT proof of delivery. BEWARE because Amazon is scammer heaven. Only signature confirmation is proof of delivery. I've been scammed about 50 times during my selling time on Amazon. Don't say I didn't warn you If you ship USPS and whatever you're shipping can be insured by U-PIC, DO IT!! Paying 30-50 cent depending on insurance amount is worth it!! Their insurance is a lot faster and quicker than USPS. I've gotten back at least $600 from using U-PIC. Quote Link to comment Share on other sites More sharing options...
OblongShrimp Posted August 20, 2014 Report Share Posted August 20, 2014 What is U-Pic? I have been selling on amazon lately so I am curious Quote Link to comment Share on other sites More sharing options...
OMG Aquatics Posted August 20, 2014 Author Report Share Posted August 20, 2014 I never tried U-PIC outside of Amazon though. So I'll tell you all I know about U-PIC when used with Amazon. Because Amazon is partnered with U-PIC, Amazon's U-PIC purchase is less. If you purchase U-PIC insurance on U-PIC's website, it's $100 insurance = $1 but Amazon charges 30 cent or something per $100? So basically I pay about 30 cent for insurance then ship it. If the package arrives damaged or missing, all I need to do is take a screenshot of the buyer claiming that and make a claim on U-PIC. They take 2 weeks or less to finish up your claim and if the claim worked, they send you a check that you'll receive in about 3-4 days? I've opened about 30-40 claims. Most are non delivery and some are damaged. I won 99% of the claims. If you purchase U-PIC insurance outside of Amazon, most likely they will ask you for PROOF. http://www.u-pic.com...erageRules.aspx I would say the extra 30 cent per package is worth it selling on Amazon. If you ever get to shipping about 200 Amazon orders per day, you'll notice about 1% of the orders are claimed non delivery with tracking stating delivered. You don't get this bullcrap from eBay because tracking is proof. When shipping shrimp, U-PIC is only good for non delivery claims. REMEMBER, Amazon has your money and can do whatever they want. When a customer claims non delivery, you MUST refund unless signed for. Failure to refund will result in A-Z claim. Every 100 orders, you can only have ONE A-Z claim or Amazon will boot you so quickly. Feedback is a big issue on Amazon. Out of about 4000 orders, I received 180ish feedback. Less than 5% feedback rate compared to eBays 90% feedback rate. So out of every 100 orders, you'll be lucky to even get 5 feedback. Oh yah... Also about Amazon... The customer is ALWAYS right. It doesn't matter what type of bs the buyer makes, they will always be right. Amazon-Worlds most customer centric company. Why sell on Amazon? Because the sales traffic is about 10-20x greater than eBay. Quote Link to comment Share on other sites More sharing options...
Duff0712 Posted August 20, 2014 Report Share Posted August 20, 2014 Ugh that amazon situation frustrates me -Duffy Quote Link to comment Share on other sites More sharing options...
Soothing Shrimp Posted August 20, 2014 Report Share Posted August 20, 2014 I had a customer claim that I sent dead shrimp with no heads one time. Amazon had me refund them. Quote Link to comment Share on other sites More sharing options...
OMG Aquatics Posted August 20, 2014 Author Report Share Posted August 20, 2014 Yes. When it comes to Amazon, you do it the easy way(you refund) or the hard way(Amazon just takes it from you). Once a claim is opened, it's on your record forever. Whether you win or lose, you will still be affected. Quote Link to comment Share on other sites More sharing options...
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